Privacy Policy
This policy explains how Carpetech collects and uses personal information through this website. We handle it in line with the New Zealand Privacy Act 2020.
What we collect
When you send us an enquiry through the form, we collect what you enter, such as your name, phone number, email, suburb, a description of the damage and any photos you attach. When you phone us, we have your number and what you tell us about the job.
Why we collect it
We use it to reply to you, give you an estimate, arrange and carry out the repair, and invoice for it. We don't sell your information or share it with anyone else for their own marketing.
Where it is held
Enquiry form entries are collected and stored by our form provider, Cognito Forms, and sent to us by email. We take reasonable steps to keep your information secure and keep it only as long as we need it for these purposes.
Cookies and measurement
This website uses Google Tag Manager and Google Ads conversion tracking. They use cookies to record when an enquiry form is sent or a phone number is tapped, so we can tell which of our advertising works. They don't give us your name or contact details. You can block or delete cookies in your browser settings, and manage Google ad personalisation at adssettings.google.com.
Your rights
You can ask to see the personal information we hold about you and ask us to correct it. Contact us on (04) 385-4085or at carpetech@me.com. If you're not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Changes
We may update this policy from time to time. The current version is always on this page.
What our customers say
Google 4.8 (19 reviews)Julie Grant
★★★★★
Boyce did a carpet repair job on my stairs and was a delight to deal with from start to finish… not to mention doing an incredible job - I’m absolutely delighted with the end result, I can’t really believe it! Highly and unreservedly recommended!
8 months ago
Harry Chapman
★★★★★
Boyce did a great job patching our carpet, at an affordable price too
4 months ago
Gavin Chong
★★★★★
Boyce is brilliant! I highly recommend him for his workmanship and he is polite, clean, tidy and very reasonably priced. We should have contacted him earlier and not put off the repairs we needed.
a year ago
Leona Margetts
★★★★★
Boyce is an absolute wizard, I really thought there was no way the damage in the carpet wouldn't lead to having to replace it entirely, but he worked magic with a small off cut and you can't even tell there was an issue in the first place. He's also really friendly and professional, I highly recommend him.
a year ago
Teresa Kavanagh
★★★★★
Boyce did an amazing job with my carpet, I can’t even tell where the original damage was. And for a good price too, fully recommend.
2 years ago
F N
★★★★★
Excellent experience - fixed three different areas of our carpet using spare offcuts. Communicated well through email. Estimated cost was accurate through pictures we supplied. They were on time and professional. We’re really happy with the work.
3 years ago
Clinton O'Leary
★★★★★
Boyce is fantastic to deal with. Workmanship is excellent and is priced very fairly. Thank you for the work in our house, was great to use your services again. Thank you :-)
3 years ago
MrH
★★★★★
Boyce has done an excellent job repairing my carpet. This is the third time I have used him. He's a talented tradesman, punctual and very in-demand.
3 years ago
Repairing a carpet costs a fraction of a new carpet.
Re-carpeting a room means uplift, underlay, disposal and a new carpet that may not match the next room. A repair deals with the damaged area and no more.
We'll be honest about the result. Carpet that has been out in the room for years has faded and worn, so a patch rarely matches it perfectly. A good repair is a real improvement, far less noticeable than the damage, rather than a perfect match.
If a repair isn't the right call for your carpet, we'll tell you.
30+ years repairing Wellington carpet
- Central Wellington
- Tawa
- Porirua
- Lower Hutt
- Eastbourne
Find out more about what we're able to do: